Crisis intervention
- Warm transfer to 9-8-8 & Crisis Centre
- Same-day intake for urgent situations
- Multilingual crisis support coordination
- Follow-up after the crisis passes
Emergency Assistance Program
When the ground gives way — call us first.
Crises don't wait for office hours. GSOS connects Surrey neighbours to crisis lines, emergency shelter, domestic violence supports, and emergency food the same day.
If you're in immediate danger, call 9-1-1. For mental health crisis call 9-8-8. For local crisis support call the Surrey Crisis Centre at 604-584-8131 (24/7). When you're ready, we're here for everything that comes next.
Emergency referrals
- Emergency shelter & transitional housing
- Safe-house pathways
- Medical & dental urgent care navigation
- Legal aid emergency lines
Winter support
- Warming centre referrals
- Winter coat & boot distribution
- Heating bill emergency support
- Cold-weather welfare checks for seniors
Heat emergencies
- Cooling centre information
- Heat dome welfare checks
- Fan distribution for seniors
- Hydration & wellness checks
Domestic violence
- Confidential safety planning
- Connection to women's shelters
- Stopping the Violence counselling referrals
- Children-witnessing-violence support
Emergency food
- Same-day emergency hampers
- Baby formula & diaper emergency supply
- Newcomer arrival groceries
- Holiday & weekend coverage
Who this is for
- Anyone in crisis
- Domestic violence survivors
- Refugee claimants arriving without supports
- Seniors during extreme weather
- Families facing eviction or hunger
- Youth without safe housing
We pick up the phone.